FAQs

How can I book a stay at Haus Jausern?

BOOK here – i.e. directly via the homepage

by e-mail: haus@jausern.com

or by telephone under the number

+43 6541 7341

From when can I check in?

From 15:00 o’clock the rooms are ready for you in any case. If you can foresee that your arrival will be delayed and you will probably arrive after 18:00, please give us a short notice at +43 6541 7341.

Until when do I have to check out?

The rooms are available until 10:30 am. A late check-out in the room until 16:00 is also possible for an extra charge of 50 € p.p. (depending on availability) or without a room for an extra charge of 30 € p.p..

Where is the best place to park?

All guests of the hotel have free parking directly in front of the hotel or in the underground garage.
In our underground car park you can charge your e-car for 18€.

Dinner

from 18:30 till 20:30

Breakfast

from 07:30 am to 10:30 am

Is dinner included?

If you have booked your stay with half board, the four-course dinner is included in addition to a delicious breakfast.

Can allergies and intolerances be taken into account?

Yes, in order to be best prepared, we ask you to indicate allergies and intolerances in advance.

Are there vegan/vegetarian dishes?

Both vegetarian and vegan dishes are no problem for us.

Is there a bar in the hotel?

Yes. Our hotel bar is open all day for you to quench your thirst with a variety of drinks. If you get a little hungry during the day, the small bar menu will help.
In addition, you can end the evening with a cool cocktail or a good glass of wine at our weekly DJ sessions.

Do we have barbecue evenings in summer?

Of course we do. We regularly heat up our grill for you in the summer. Depending on the weather, you can enjoy your barbecue outside in the garden or in one of our parlors.

Is there a room where I can store my equipment?

Skis and boards can be safely stored in our video-monitored ski room. Ski safe and boot dryer ensure your feet are always warm.

How far away is the ski lift?

You will probably hardly need your car during your holiday with us, because you can ski directly from the house to the Schönleitenbahn. The ski buses also stop just a few minutes’ walk from the hotel. You can get back to Haus Jausern directly via the ski slope. It would be a shame to miss the last run.

Where can I buy ski passes?

At our hotel. The Ski ALPIN CARD ticket network includes the Saalbach Hinterglemm Leogang Fieberbrunn ski circus, the Schmittenhöhe in Zell am See and the Kitzsteinhorn Kaprun glacier ski area. 408 kilometres of perfectly groomed pistes, up to 121 state-of-the-art lifts and thus a supra-regional 365-day alpine offer. The Ski ALPIN CARD is issued as a day, multi-day or season ticket and can be issued directly in our house.

What activities are there off the slopes?

Ice skating, curling, floodlit slopes, guided snowshoe hikes, fairytale forest, horse-drawn sleighs, winter hiking, paragliding, day and night tobogganing, …

Is there a laundry service?

For a fee of 25 € we wash and dry your clothes. Ironing service is charged according to the type and number of clothes.

Do you offer allergy friendly bedding?

Yes, we offer bed linen for allergy sufferers, so that you can fully enjoy your stay. Please let us know in advance without any complications.

Can I charge my e-car at your place?

Yes, for a fee of 18 € you can charge your e-car in our underground car park.

Are bathrobes and slippers available in the hotel?

Bathrobes are available in the rooms. We have consciously decided against disposable bath slippers for sustainability reasons. So remember to pack your best slippers with you! In case you forget them, we have a few in reserve at the reception.

Are there baby cribs in the hotel?

We are happy to provide you with everything you need for a stress-free stay with your offspring. On request, we can provide you with a baby crib, crawling blanket, Tripp Trapp high chair, kettle, baby bath, diaper pail and changing mat, not forgetting our Moonboon cradle, which is ready and waiting for our youngest guests! For your outdoor experience with your offspring, we will gladly provide you with a stroller, carrier or outdoor blanket. Just let us know what you need and save yourself the hassle of luggage! You can also borrow a side sleeper or nursing pillow at any time.